Swiss
Whether in the Business or First Class Lounge, Swiss International Air Lines relies on Zippsafe's smart locker system at Zurich Airport. Although both setups feature 15 smart locker bags each, they serve distinct purposes in their respective lounges.
What challenges did Swiss International Air Lines face?
In its First and Business Class Lounges at Zurich Airport, SWISS was looking for a flexible, secure, and stylish storage solution for its premium passengers. In the Business Class Lounge, guests needed a hassle-free way to temporarily store coats and carry-on bags to relax comfortably. Meanwhile, the First Class Lounge required a reliable long-term cloakroom solution—for instance, for passengers traveling to warmer climates who want to safely leave heavy winter boots and coats behind until their return.
Why did they choose Zippsafe?
Zippsafe impressed with its ideal blend of high functionality, modern security, and customizable design. Despite its compact footprint, each locker bag easily accommodates heavy outerwear and carry-on-sized luggage. Thanks to flexible locking options, using a self-selected 4-digit PIN or RFID cards (such as credit cards or the SwissPass), the system operates seamlessly in a self-service environment. Furthermore, an integrated alarm system triggers in the event of tampering, ensuring high security.
What makes the Zippsafe installation perfect for this customer?
The Zippsafe solution serves two distinct operational use cases for SWISS: functioning as a smart short-term locker in the Business Class Lounge and a secure long-term storage possibility in the First Class area.
To match the premium aesthetics of the airline, the system was finished in a custom color scheme and seamlessly incorporated SWISS's existing signage and branding.